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Help Us Help You
To support us in striving to continue to deliver a high quality standard of care and service, we ask you to:
- Using our online service (eConsult) accessible via our website , www.keatsgrouppractice.nhs.uk or via the NHS app if you have access to technology. This service will enable you to provide information that will help in signposting you to the most appropriate service or person.
- Telephoning the practice, where you have been advised to ,or, do not have access to technology. Please note, that our patient services team will ask a number of questions of you to help in signposting your request to the most appropriate person or service. Please answer them as fully as possible.
All calls, incoming and outgoing are recorded for monitoring and training purposes.
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Are you registered for online services either via the NHS App or Patient Access but cannot see test results or other aspects of your medical record?
Complete and submit the Application for Online Services Form so that your record can be updated.
NHS App
Online Services are available for patients to:-
View and order repeat medications
view your medical record
bo...