Patient services

Non-urgent advice: How Can we help you ?

Getting Help with:

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About Appointments:

To ensure you get the most appropraite help from the most appopriate person all patients with access to the internet are asked to complete a secure online questionnaire using the eConsult online system simply click on the link below.

Your submitted eConsult will be reviewied by a Clinician who may offer a video or telephone consultation, a face to face appointment (if clinically necessary), send a message with advice or send a prescription to your nominated pharmacy. 

Requests will be repsonded to before the end of the next working day, at the latest (6:30pm). 

Parents can use eConsult for children from 6 months - 15 years 

Young people can complete their own eConsult from age 16 years 

Patients wthout access to the internet can telephone the practice on 020 3435 4672 and our reception team will assist you - they will ask some questions to ensure that the most appropriate person responds to your request. 

Find out more on You and your general practice

Non-urgent advice: Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

 

Page last reviewed: 20 August 2025
Page created: 16 April 2020