Medication Services

Configure Prescription Details

Electronic Prescription Service

We use the Electronic Prescription Service.
This means we can send your prescription directly to your chosen pharmacy — no need to visit the Practice.

Please allow 2 working days for your medication to be ready.

To choose or change your pharmacy, call reception or use the NHS App.

 

Repeat Dispensing

 

What is Repeat Dispensing?
Repeat dispensing allows patients to get regular medication without needing a new prescription each time. A doctor can approve up to 12 months of repeats in advance, which is helpful for people with long-term conditions.

How to Use Repeat Dispensing
Talk to your GP to see if you're eligible. If so, they can set up electronic repeat dispensing (eRD), so you can collect your medicine without requesting a prescription each time.

For more information, visit the NHSBSA or NHS England websites.

 

NHS Charges (England only)

Prescriptions are free in Northern Ireland, Scotland, and Wales.

 

  • Prescription (per item): £9.90

  • 3-month Prescription Prepayment Certificate (PPC): £32.05

  • 12-month PPC: £114.50

If you need 4+ items in 3 months or 14+ items in a year, a PPC could save you money.

Buy a Prepayment Certificate online here or call 0845 850 0030 for help.

 

Prescription Charge Exemptions

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes. This includes: 

  • Those on specific benefits or through the NHS Low Income Scheme
  • Those who are age exempt
  • Those with certain medical conditions

Find out if you are entitled to free prescriptions. 

Private Prescriptions from Consultants

What you need to know

Can it be changed to an NHS prescription?
Yes, but only if:

  • You were referred to the consultant by a GP at our Practice (or by another consultant via your GP), and

  • Your GP agrees with the treatment and is willing to take clinical responsibility for the medication.

What should I do?

  • Submit a request via our eConsult online service (choose “Administrative Help”).

  • Attach a copy of your private prescription.

  • If approved, your NHS prescription will be ready at your nominated pharmacy in two working days.

No internet access?
Bring it into us or post your request and a copy of the prescription to the Practice.

Need the medication urgently?
You can take the private prescription to any pharmacy and pay for it directly.
If you later get an NHS prescription, you may be able to claim a refund from the pharmacy, but this is your responsibility.

Note:
Keats Group Practice is an NHS Practice and we aim to provide equal care for all our patients.

Page last reviewed: 31 July 2025
Page created: 16 April 2020