Appointments

Configure Appointment Details

Non-urgent advice: eConsult Form

eConsult lets you request treatment, sick notes, test results and GP letters from your doctor online

Book an appointment online

 

 

 

Urgent advice: Urgent Appointment

To request an urgent appointment for today or tomorrow (Monday to Friday):

  • Use our online consultation form Monday to Friday from 8am. We will aim to respond within 4 hours during opening times
  • Call us Monday to Friday from 8am to 6pm on 020 346 4672
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Non-urgent advice: Routine Appointment

To request a routine appointment in the next 7 days:

  • use our online consultation form Monday to Friday 9am to 5pm. We will respond within 4 hours during opening times
  • phone us Monday to Friday from 9am to 5pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 9am to 5pm
  • use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Non-urgent advice: Cancelling or changing an appointment

To cancel your appointment:

  • Use your NHS account (via the NHS website or NHS App)
  • Using the GP online system – eConsult
  • Call us Monday to Friday 8am to 6pm on 020 3435 4672
  • reply CANCEL to your appointment reminder text message
  • fill in our Appointment Cancellation Form

Immediate action required: If you need help when we are closed

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Non-urgent advice: Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice on 020 3435 4672 as early as possible from 8am.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

APP
Page last reviewed: 31 July 2025
Page created: 30 July 2025