NHS Friends and Family Results

  • Thinking about your GP practice overall, how was your experience of our service?

    • Answer Total
      Very Good 44
      Good 4
      Neither Good Nor Poor 0
      Poor 2
      Very Poor 1
      Don't Know 0

  • What you had to tell us

    We asked... "Can you tell us why you gave that response?"

    Comment Date
    Post box entry 10.07.26 : Thank you so much, Dr Khoshkhoo, for all your thoroughness and advice! Friday 17 July 2026
    Post box entry 20.05.26 : I aways receive good care here - been a patient for 20 years. I felt listened to - even trivial matters. Thank you for everything, it is truly appreciated. Friday 17 July 2026
    Post box entry 12.06.26 : Dr Saleem was, as usual outstanding dealing with multiple referrals with patience & compassion. Friday 17 July 2026
    Post box entry 19.05.26 : Gemma - Physician Assistant was so professional and helpful just now. Expert analysis, clarity about options for referrals etc. Timeframes. Utterly grateful and impressed. Friday 17 July 2026
    Post box entry 24.06.26 : Thank you Sarah, and all of you at London's best GP Practice! We're lucky to have you here in NW3 Friday 17 July 2026
    Post box entry (June) : Waiting room too hot, we need better air conditioning. Friday 17 July 2026
    Post box entry 10.06.26 : Excellent with Doctor - Very prompt review. Receptionist left me standing & walked off when I questioned politely & quietly why the practice was offering zero non-emergency appointments for a Junior. Friday 17 July 2026
    Post box entry: Dr Radia is always a star - listens carefully. responds responsibly and is a courteous person. The surgery is terrific, clearly informative and most accessible. The receptionists are lovely! Monday 22 June 2026
    Post box entry: 19.3.26 - I have seen Dr Soffair twice. The service provided is simply exceptional. she is most solicitous and has a lovely manner, and is particularly conscientious. Monday 22 June 2026
    Post box entry: Easy to get through on phone. Reasonable waits for appointment. Pleasant and helpful team. Monday 22 June 2026