Practice Updates

Application for Online Access to Medical Records
10th Jul

Are you registered for online services either via the NHS App or Patient Access but cannot see test results or other aspects of your medical record? 

Complete and submit the Application for Online Services Form so that your record can be updated. 

Keats Group Practice
20th May

COVID-19 - Total Triage Service Implemented

In line with national guidance the practice has implemented a total triage service to protect patients and staff from avoidable risks of infection.

  • If your problem is urgent, please don’t delay. in contacting us. To ensure your safety, please contact us  either via our eConsult service or by telephoning the practice. If we need to see you, measures are in place to allow you to access our practice safely.

  • Patient contacts with the practice will be managed remotely either by telephone, online consultation (eConsult) or video consultation unless face-to-face contact is absolutely clinically necessary.
  • Online pre-bookable appointments are currently unavailable.


7th May


Online Services are available for patients to:-

  • View and order repeat medications
  • view your medical record
  • book and cancel appointments (currently switched off in practice due to current Covid Response)  
  • Submit an eConsult

Find out more and download the NHS App here:

Proxy Access is also now available which allows parents, family members and carers to access health services on behalf of other people. For example, children, dependants you care and relatives. For more information, please click here



E Consult
7th May


A new way to get help from your surgery - click here for more information or click above on Appointments Box.


eConsult can be used:-

  • For self- help information 
  • To request advice from your GP
  • For administrative requests for example, requesting a sick note, test results
  • For any other reason for which you would normally call the surgery