NHS Friends and Family Results

Answer Total
Very Good 56
Good 12
Neither Good Nor Poor 2
Don't Know 1
Very Poor 3
Poor 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
Mary was very clear in her communication and explained everything that was happening. I couldn’t have expected any more. Wednesday 24 January
GP’s are excellent, friendly & thorough. Wednesday 24 January
Professionalism and empathy shown. In particular, Dr Radia listen deeply and always shows empathy; at the same time doesn’t hesitate to share his view and recommendations. I feel like to be a patient and the Keats Practice Monday 15 January
I was having trouble booking a blood test and your colleague Jennifer took the time to guide me through the procedure. Monday 15 January
Looking after me, specially if unwell. Approachable and very kind Friday 5 January