NHS Friends and Family Results

Answer Total
Very Good 101
Good 16
Very Poor 6
Neither Good Nor Poor 3
Don't Know 2
Poor 3

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
I saw Clare for blood and review she could not be kinder or more thoughtful. A real asset for the Practice Tuesday 18 March
The administrative and appointment staff at Keats are hardworking and caring and do a wonderful job. Unfortunately the same cannot be said for the medical care provided by the GP's. Most of the doctors appear to work part time. Why is that? Isn't General Practice a full commitment? It certainly used to be in the past. Then a patient knew and expected to be able to see their doctor and that doctor knew their patient. This isn't the case Tuesday 18 March
Lovely Surgery. First visit with my grandson. Great to be on time. Friendly receptionist, caring and attentive Dr K Thanks you Tuesday 18 March
Everyone there from the front desk to the doctors and nurses are so helpful and always consistent. I’ve been a patient for about 19/20 years and my children are patients too. I wouldn’t want to have to go anywhere else. Thursday 6 March
The dr was excellent. Calm respectful intelligent thoughtful. Very impressive Wednesday 12 February